Privacy Policy

This policy explains how EazInvest collects, uses, stores and protects your personal information. We follow Quebec's Act respecting the protection of personal information in the private sector, as updated by Law 25, and Canada's PIPEDA. We collect only what we need to run the service.

Person in charge (privacy officer)

Muskan Maqbool is responsible for protecting personal information at EazInvest. Email: eazinvesting@gmail.com. Contact her with any question, request or complaint.

What we collect and why

• Account: your email address and name, and your Google sign-in if you choose it. Used to create your account and sign you in.
• Learning profile: your questionnaire answers (goals, knowledge level, time horizon, concerns, weekly time). Used to personalize lessons and your weekly plan.
• Progress: lessons completed, quiz scores, XP, streaks and achievements. Used to save your progress.
• Portfolio entries: holdings you type in or import yourself (for example from a CSV file). Used only to show your own portfolio view. We never connect to your bank or brokerage.
• Practice account: virtual balances and practice orders. No real money is involved.
• Subscription: your plan, status and renewal dates. Payments are handled by Stripe and its Link service. They collect your card details; we receive only a customer reference and the payment status.
• Waitlist: your email and, if you choose to answer, what's stopping you from investing. Used to contact you about launch and to improve the product.
• Technical: basic usage and device information, plus a sign-in token saved in your browser to keep you signed in. We don't use advertising trackers, and we don't sell or rent your information.

Consent

We use your information only for the purposes above, or for others you agree to. You can withdraw your consent at any time by deleting your account or emailing us. Some features may then stop working. Profiling (the personalized learning profile) is based only on your questionnaire answers, and you can retake or skip it.

Where it's stored and who processes it

Your information is stored in our cloud database (Lovable Cloud) and processed by service providers who help us run EazInvest: hosting, sign-in (including Google if you use it), and payments (Stripe). These servers may be located outside Quebec and Canada, including in the United States. Before transferring your information, we assessed that it gets adequate protection. Each provider is bound by a contract to protect it and use it only for us. Access is limited to people who need it, and your data is encrypted in transit.

How long we keep it

We keep your information while your account is open. When you delete your account, we delete or anonymize your information within 30 days, except billing records we must keep by law (generally 6 years).

Your rights

• See the personal information we hold about you, and get a copy in a structured, commonly used format.
• Correct information that's wrong or incomplete.
• Have your information deleted, or stop it being shared.
• Withdraw your consent.
• File a complaint with the Commission d'accès à l'information du Québec (cai.gouv.qc.ca).

To use these rights, email the privacy officer. We'll reply within 30 days.

Young users

EazInvest is meant for students aged 14 and over. Students under 14 need consent from a parent or guardian.

Security incidents

If a confidentiality incident involving your information could cause you serious harm, we'll notify you and the Commission d'accès à l'information, and keep a record of the incident as the law requires.

Changes

We'll post updates here and tell you about important changes.